Privacy Policy

Terms of Use

Effective Date: December 31, 2019

Last Revised On: February 7, 2025

Last Reviewed On: October 23, 2024

Palmetto Clean Technology, Palmetto Solar, LLC dba LightReach, and its affiliates ("we", "us") wants you to be familiar with how we collect, use, and disclose your personal information. We respect your privacy and are committed to providing a transparent notice of our privacy practices.

This policy describes the types of information we may collect from you when you visit our website or use the Palmetto App. It covers information we collect from you offline, from third parties, or when you contact us by phone.

If you are a California resident, please see the section entitled “Notice at Collection and Privacy Policy for California Residents,” below, for more details about our privacy practices and your rights.

Information Collection

We collect several types of information from and about you, including:

• Information provided by you, such as name, address, email address, telephone number, and other personally identifying information.
• Information provided by third parties about you, such as medical information and contact information.
• Information collected automatically as you navigate through the site. This may include usage details, IP addresses, and information collected through cookies.

Information Use

We use information that we collect about you or that you provide to us:

• to present our Website and its contents to you and to improve our website;
• to provide information or services that you request from us;
• to fulfill our obligations to you as a customer;
• to provide you notices about your account;
• to notify you about changes to our Website or any products or services;
• to allow you to participate in interactive features on our Website;
• to enable communications to you regarding our services;
• for any other purpose with your consent.

Disclosure of Your Information

We may disclose information that we collect about you or that you provide us directly:

• to our subsidiaries and affiliates;
• to contractors, service providers, and other third parties;
• to fulfill the purpose for which you provide it;
• for the purposes of legal compliance and safety.

Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

Choices and Access

You have choices regarding our use of your information for marketing purposes. You can opt-out of email marketing at any time. If you would like to request to correct, update, or delete your personal information, please contact us in accordance with the “Contact Us” section below.

Updates To This Privacy Policy

The “LAST UPDATED” legend at the top indicates when this Privacy Policy was last revised. Any changes will take effect when we post the revised Privacy Policy on the Platform.

Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@palmetto.com or:

Palmetto Solar, LLC
Attn: General Counsel
1616 Camden Rd, Suite 300
Charlotte, NC 28203

Notice at Collection and Privacy Policy for California Residents

The purpose of this notice and privacy policy is to provide California residents with a comprehensive description of our practices regarding the collection, use, disclosure, and sale of personal information and of the rights of consumers regarding your personal information:

Notice at Collection:

Notice at or before the point of collection, about the categories of personal information to be collected from you and the purposes for which the personal information will be used.

Privacy Policy:

A comprehensive description of our practices regarding the collection, use, disclosure, and sale of personal information and your rights, including:

• Your right to know about personal information collected, used, disclosed or sold;
• Your right to request deletion of your personal information;
• How to submit a verified consumer request.

Your Right to Request Deletion of Your Personal Information

You have the right to request the deletion of your personal information collected by us. We may deny your deletion request if retaining the information is necessary for reasons such as completing the transaction for which we collected the personal information.

Submitting a Verified Consumer Request

You have the right to submit verified consumer requests to know information or for deletion. The response to a request will cover the preceding 12 months.

Your Right to Non-Discrimination for the Exercise of a Privacy Right

You have a right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date.