Palmetto Support Hours | Palmetto Help Center
Palmetto Support Hours
We've made it simple to reach our Customer Experience team with a variety of options available at your convenience.
June 25, 2026
Support hours:
- Monday-Friday: 9AM - 9PM EST
- Saturday and Sunday: Closed
📞 Call us at 855-339-1831
📧 Email us at help@palmetto.com
Please expect up to a 24-hour response time via email.
You can also chat with our AI Agent "Sunny" at any time for detailed answers to the most common questions. Sunny is available 24/7!
Download the Palmetto app
With the Palmetto App, you can easily keep track of all your support conversations in one convenient place. You can also explore helpful articles anytime to quickly find answers to your questions, even when our team is offline.