Palmetto Energy Backup | Palmetto Help Center
Palmetto Energy Backup
Stay prepared during unexpected outages with a backup battery
June 12, 2026
Unexpected power outages can be frustrating. Palmetto's Energy Backup plan is a simple and reliable solution designed to provide backup power at a predictable monthly cost.
What is the Palmetto energy backup plan?
It's an easy way to get a home battery storage system without the large upfront cost. You'll pay a predictable monthly fee for your plan, which includes the battery system, maintenance, and repairs. The plan offers a simple, worry-free way to ensure your home stays powered when you need it most. Designed to provide backup power during an outage.
What does a backup battery do?
A backup battery is designed to keep essential appliances and circuits running during a power outage, such as:
- Refrigerator
- Wi-Fi and internet equipment
- Lights
- Medical devices or other critical electronics
Click here to learn more about solar batteries.
Energy plan details
- No Upfront Costs: Get a battery system installed with no initial payment.
- Simple Monthly Payment: Pay a set monthly fee for the duration of your plan (10 or 12 years). There's no interest and no extra charges for maintenance or repairs.
- Peace of Mind: Your battery stays charged and ready to automatically provide power when the grid goes down.
- Worry-Free Maintenance: Palmetto owns and maintains the equipment, so service, monitoring, and repairs are all included.
Frequently asked questions
Do I need to have solar panels to get this plan?
- Yes, you need to have an existing compatible solar system that will not create any performance issues in order to get this plan. These do not have to be solar panels purchased through Palmetto. If you have existing solar, you'll simply need to acknowledge any related risks in your contract.
What if my existing solar isn't working?
- The Palmetto Energy Backup Plan is designed to provide power backup and is not meant to fix issues with an existing solar system. If you're having trouble with your current solar setup, we recommend contacting your original solar provider to get it resolved before the battery installation.
Do I own the battery?
- No. Palmetto owns and maintains the equipment throughout the term of the lease to ensure it remains "worry-free" for you. You do have the option to purchase the equipment at the end of your term.
Will this lower my electric bill?
- Savings are not guaranteed. The primary benefit of this plan is backup power and energy security, not bill reduction.
What are the available battery models?
- Tesla Powerwall 3
- Enphase IQ Battery 10C
Can I cancel my plan?
- Before Installation: You may cancel your battery backup plan without penalty.
- After Installation: If you wish to end the plan early, you may choose to buy out the contract or pay a $1,500 removal fee.
End-of-Term options
At the end of your 10 or 12-year term, you have four flexible choices:
- Renew: Start a new lease agreement to keep the protection going.
- Upgrade: Swap your old equipment for the latest battery technology.
- Purchase: Buy the equipment outright and take full ownership.
- Return: Have the equipment removed for a standard removal fee.
Want peace of mind during the next outage?
Our energy advisors are ready to find the best solution for your home!